CBUS 19 Retail Re-Thought Conference

Vorys Attorneys Mallory Duncan and Ken Rubin spoke at the CBUS 2019 Retail Re-Thought Conference on June 5, 2019. Rubin moderated the session titled, “Policy vs. Practice: Online and Operational Challenges Facing Retailers” while Duncan presented. The session explored the dichotomy between retailers’ practices and customers’ expectations both online and in-store, and the added challenges presented by current policies on payments, pricing and customer privacy.

To learn more about the conference click here.